OLY AI Assistant Guide

OLY AI is our built-in artificial intelligence assistant powered by GPT-4.1. It can help you with tasks across the entire OLY system — from generating documents to answering questions about company policies.

Getting Started

How to Access OLY AI

Look for the AI chat icon in the bottom-right corner of any page
Or navigate to the OLY AI module from the sidebar
Type your question or request in natural language

What OLY AI Can Do

📝 Document Operations

Create documents: "Create a sales invoice for ABC Corp for 5,000 ETB"
Search documents: "Show me all pending leave applications"
Summarize: "Summarize the last 10 support tickets"
Generate reports: "What were total sales last month?"

📚 Wiki & Knowledge

Search wiki: "What is our leave policy?"
Create wiki pages: "Create a wiki page about the new dress code policy"
Update content: "Update the onboarding page with the new checklist"
Batch operations: "Approve all pending wiki pages"

🖨️ Printing Tools

Check print jobs: "Show me all pending print jobs"
Create print jobs: "Create a print job for 500 business cards for client XYZ"
Get pricing: "What's the cost for 1000 A4 flyers, full color?"
Track orders: "What's the status of print job PJ-2024-0052?"

💰 Financial Queries

Invoice lookup: "Show me unpaid invoices over 10,000 ETB"
Balance checks: "What's the outstanding balance for Customer ABC?"
Expense reports: "List all expense claims submitted this week"

👥 HR Queries

Leave balance: "How many leave days do I have left?"
Employee info: "Who is the head of the Marketing department?"
Policy questions: "What's the process for requesting overtime?"

Tips for Best Results

Be specific: Instead of "show sales", say "show sales invoices from January 2024"
Use natural language: Talk to it like a colleague
One request at a time: Break complex tasks into steps
Provide context: "Create a quotation for printing services — 500 brochures A4 full color for ABC Corp"

Available Tool Categories

OLY AI has access to 276+ tools across these categories:

Document CRUD (create, read, update, delete)
Wiki management (search, create, approve)
Printing operations
HR and employee management
Financial document handling
System administration queries
Report generation

Conversation Management

Each chat session maintains context — follow-up questions work naturally
Start a new conversation for unrelated topics
Your chat history is saved and can be reviewed later
Conversations are private to your account

Limitations

OLY AI cannot modify system settings or permissions
It cannot access external websites or systems
For sensitive operations (delete, bulk changes), it will ask for confirmation
Response quality depends on how clearly you phrase your request
Maximum context: 16,000 tokens per conversation

Examples

Example 1 — Quick Lookup:

You: "What's our refund policy?" AI: Searches wiki and returns the relevant policy section

Example 2 — Document Creation:

You: "Create a leave application for Dec 25-26, reason: Christmas holiday" AI: Creates the leave application and provides the link

Example 3 — Analysis:

You: "How many print jobs were completed this week?" AI: Queries the system and provides count with summary

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